Wyndham Garden Hotel Cross Lanes Charleston

I liked everything. The atmosphere, the vibes, the people.

Breakfast was very satisfying. The woman who serves the breakfast is such a nice person too. She really goes above and beyond and treats the guests like family. I loved the layout of the hotel as well as the layout of the room. The location is excellent Sheetz is next door to refuel or grab a snack, walmart is a 2 minute drive and all kinds of restaurants are within a couple of minutes plus the casino is a 2 minute drive. I can’t imagine a hotel in that area being more ideally located. Staff were all very friendly and helpful. The tv didn’t work when I checked in at night but they had it fixed the next morning.

Loved the jacuzzi suite, the breakfast was phenomenal and loved that there was a server, the map that we received at check in with all the information on it was great! We also traveled in really late and with a 2 year old it’s sometimes hard to make check out time, they gave us a complimentary late check out of 1pm when we requested it. We loved the stay and look forward to coming again!

Large hotel - had a. Ice pool area indoors, fireplace was lite when we arrived on a very cool damp day - very inviting! The woman at the desk couldn’t have been sweeter! The only elevators were right off the lobby, however, our room, a king suite, was located at the back of the hotel! Therefore, we choose it climb the steps to arrive at our room. This hotel isn’t new and has some small tears in the wallpaper and scratches on the wall but everything looked clean - the carpeting appeared newer and didn’t have any noticeable stains! There was a nice desk with desk chair, microwave and fridge in our room along with a pull-out couch which we did not use because there was a 1/2 wall partition between the couch and our bed. The tv (too small for the area) was located in front of the bed area - so sitting on couch and watching tv wasn’t really an option! The odd thing was while there was a. Wet nice closet directly across from it was a rather small bathroom and the door would always automatically shut - just have never seen that in any other hotel/motel! Towels were soft and very clean! Now breakfast - wow - it was included - wonderful - they served you from steam table! The morning we were there there were scrambled eggs, tater tots, ham, biscuits and gravy, and cooked apples!!! It was all very good!!! Plus they had the typical cereal and the waffle makers, coffee, juice milk, tea and yogurt! Big area with extra room in the grill! Oh the bar and grill - we decided to just eat on property as everything else that interested us was 10 miles or so down the road! The girl that was bartending/cooking didn’t want to be there - not real friendly but did make us drinks and we each had the steak sandwich - definitely nothing to write home about!

It was more of a who than a what. Penny. I ran into her shortly after checking in and again the next day. She made it seem like the best, most welcoming B & B that you could ever imagine. Honestly, one of the kindest and most genuine people I have ever met. Penny was not there on our second day, and I could see a definite difference. It was a perfectly nice hotel, and the staff was friendly enough, but when Penny was there, the entire vibe was so much warmer. If I'm ever in the area again, I would stay here again because she was just that great. Thanks Penny!!! Also, the breakfast was pretty good for a standard included breakfast. They even had 2 types of breakfast gravy so that they could cater to those who did not eat pork. I haven't seen that before and thought it was very cool.